OUR GUIDING PRINCIPLES
- Data protection is a human right.
- Your data is our responsibility and as such will be treat with respect.
- We will never spam, sell or use your data for purposes other than those agreed to.
DATA PROTECTION LEGISLATION
We comply with:
- UK Data Protection Act 1988 (DPA)
- EU Data Protection Directive 1995 (DPD)
- EU General Data Protection Regulation 2018 (GDPR)
DATA COLLECTION
This website collects and uses personal information for the following reasons:
Tracking site visitors
Our site uses Google Analytics (GA) to track user interaction. We use this data to better understand our users and their usage of our website. Google does not give us any personal information about you or your business.
Google are a third party data processor.
GA makes use of cookies, details of which can be found on Google’s developer guides.
Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.
Forms and email links
Forms on our site send the content to an internal email address.
All email is sent to us over the (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) This means email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is decrypted by our devices.
Email signups
The email address that you submit to us will be added to our email marketing service who provide us with email marketing services. This service is a third party data processor.
Your email address will be stored in in our email marketing service providers database for as long as we continue to use this service for email marketing or until you request removal from the service.
When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list. Without this we cannot identify you.
If you are under 16 years of age by law you must obtain parental consent before signing up for any of our services.
WEBSITE SERVER
This website is hosted within a UK data centre.
All traffic between our website and your browser is encrypted and delivered over HTTPS.
THIRD PARTY DATA PROCESSORS WE USE
All the 3rd party data processors we use comply with the legislation set out in the GDPR. Where they are based in the USA they are EU-U.S Privacy Shield compliant.
- Google Analytics – Privacy policy | GDPR Statement
As required by GDPR we will report any unlawful data breach of this website’s data or any of our third party data processors to the ICO within 72 hours.
Data Controller
The data controller is Plumb Mountain Ltd.
And whose operating office is:
19 Castle Road,
Bankside Ind Est
Falkirk
FK2 7UY
CHANGES TO OUR PRIVACY POLICY
This privacy policy may change from time to time inline with legislation. We won't inform our clients or website users of these changes. Please check back about this policy as required.
What are Cookies?
Cookies are small text files (generally filled with letters and numbers) which the majority of web sites store on your computer or handheld device. These cookies are harmless and cannot cause damage to your computer. Cookies are regularly used to ensure that websites function correctly. Without cookies, website features such as shopping baskets and members' areas could not work as they do now. Cookies are generally beneficial, making your interaction with websites smoother and much easier.
How we use Cookies
We may use cookies to keep track of what you have in your basket, to keep you logged into a members' area, to suggest products you might be interested in while you visit, to remember currency and/or language choices you have made, or to remember you when you come back to our site (for example). We do not store any personal information in these cookies at all, not even in an encrypted form.
Some cookies may also be set by third parties (such as Google) for statistics and to help us improve the services and products we provide to you. None of these cookies collect personal information that would allow anyone to identify individual users of our site. By using our site you give us consent to store cookies on your computer. If you do not wish to consent then you must either disable cookies in your browser/handheld device or refrain from using our site.
What cookies are used
| Cookie | Name | Purpose |
|---|---|---|
| salt, surfer, visit | salt, surfer, visit | These cookies allow the website to identify distinct visitors to store items added to a basket or other form mechanism within a session. |
| hasConsent | hasConsent | The presence of this cookie prevents the Cookie banner from showing again after you have registered your agreement to its terms. |
| __utma, __utmb, __utmc, __utmz, __utmv | __utma, __utmb, __utmc, __utmz, __utmv | These cookies enable the function of Google Analytics. This helps us collect and analyse visitor information such as browser usage, new visitor numbers, response to marketing activity and shopping times. That information helps us to improve the website and your shopping experience, and to make our marketing campaigns relevant. |